Front Desk & Operations Administrator (Sport Center)

Join Pause And Padel, a dynamic and growing sports center in Jagakarsa, Jakarta, as our Front Desk & Operations Administrator! We are looking for a friendly, proactive, and customer-focused professional to be the face of our facility, ensuring smooth operations and exceptional service for our members and visitors. In this role, you'll handle daily front desk tasks, manage bookings, and coordinate with our team to deliver an outstanding sports experience.

At Pause And Padel, we pride ourselves on creating a vibrant community of sports enthusiasts. As our Front Desk & Operations Administrator, you'll play a crucial role in maintaining the center's reputation for excellence. You'll work closely with our team of coaches, instructors, and staff to ensure our facilities are always in top condition and that our members have everything they need to enjoy their favorite sports.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including check-ins, check-outs, and guest services.
• Handle member registrations, renewals, and account inquiries.
• Coordinate with the booking system to manage court and facility reservations.
• Assist with event planning and promotions to enhance member engagement.
• Monitor and maintain the cleanliness and safety of the sports center.
• Maintain accurate records of member activities and facility usage.
• Provide exceptional customer service to ensure member satisfaction.
• Work collaboratively with the team to address any operational issues or concerns.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk or administrative roles, preferably in a sports or fitness facility.
• Strong communication and interpersonal skills to interact with members, visitors, and staff effectively.
• Familiarity with booking systems and customer relationship management (CRM) software.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Friendly, proactive, and customer-focused attitude.
• Basic knowledge of sports and fitness industry is a plus.
• Ability to lift and carry up to 20 kg (44 lbs) as needed.

🛠️ Keahlian

Lowongan Terkait